Complain

We are committed to providing a high quality and professional service to every client.Your feedback is important to us as we alway try to improve our service

If you are not satisfied with the quality of our service, or if we haven’t met our service commitments we want to hear from you. You can talk with any of our staff after each treatment, and if you’re not happy with their response you can speak to Lucy or Tom,the owner.

When you contact us, we ask that you be respectful and factual. Tell us what outcome you would like. This will help us resolve your feedback quickly and effectively.

You can send us your complaint, suggestion via email, over the phone or in writing.We aimed to respond your queries within 24 hours.

Our email is : booking@officenailsbeauty.co.uk
Our contact number: 0207 515 5558
Our Address : Unit 30, Skylines Village, Limeharbour, Canary Wharf, E14 9TS

Terms & Conditions

These are our terms and conditions. They apply each time you visit our site or use our services and we will assume that you’ve read them before you use our services. They do change from time to time so please re-read them each time you visit us.

CANCELLATIONS & NO SHOWS: PLEASE NOTE that late cancellations and no-shows make it impossible to re-allocate your slot to another customer. If a cancellation is absolutely necessary you must inform us at least 24 hours before your appointment. If you do not give us at least 24 hours notice of a cancellation or do not show up for your appointment, you may not able to book another appointment in the future with us .